Shipping policy

At Halcyra Scrubs, we currently offer shipping within Australia. We aim to process and dispatch orders as quickly as possible while keeping you informed about your delivery.

Shipping Within Australia

We currently offer standard shipping across Australia.

Standard Shipping: $5.90
Free Shipping: On Orders of $100 or more
Estimated Delivery: 5–8 business days after dispatch

Order Processing

Orders are processed after payment has been successfully received. Processing and dispatch times may vary depending on order volume, weekends, public holidays, promotions, or other circumstances.

Delivery estimates refer to the time after your order has been dispatched and are not guaranteed delivery dates.

Delivery Address

Please make sure your shipping address is complete and accurate when placing your order. Halcyra Scrubs is not responsible for delays or additional costs caused by an incorrect or incomplete delivery address supplied by the customer.

Delivery Delays

While we aim to meet the estimated delivery timeframe, delays may occasionally occur due to courier operations, weather, public holidays, peak periods, or circumstances outside our control.

If your order has not arrived within a reasonable timeframe, please contact us and we will assist you where possible.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, please contact us at hello@halcyrascrubs.com as soon as reasonably possible.

Please include your order number and clear photos of the item and packaging where relevant so that we can review the issue and determine the appropriate solution.